“One at a time, from start to finish”

This is my 18^th year building frames and my 5^th year attending NAHBS. Thanks to Don we’ve seen a lot of changes in the custom bicycle world and more people than ever are being exposed to custom bicycles. We’ve also seen lots of new builders; some are still around while others have faded away. Watching everything that has been going on made us take a good hard look at what we are and what makes Strong Frames unique.

Loretta and I focus our family business on attention to the individual, incredible customer service and designing and producing top quality bicycles. We start with the customer and work out from there. Our focus on the customer directs our intensive design process which has been developed to produce consistent accurate results working with our customers remotely.

I take the process apart into four main elements and then reduce each of those even further. I believe if we work together to make a lot of small choices starting when your deposit is made we can make the decision process much more comfortable. Not “shelving” your project until your turn allows us to stay engaged so I don’t have to recall or relearn everything we talked about during your purchasing process. Once the design is complete you’ll have an understanding of exactly how your frame design will meet your goals. You’ll have the confidence and knowledge that what you are getting is exactly what you want.

We have a great website (strongframes.com) full of information about what we do and how we do it. There are also a lot of beautiful pictures of our shop, bikes and Framebuilding. We look forward to seeing you in Austin.